Resume

Education

B.A. Media Studies
University of Southern Maine
Dean’s List, Fall 2009 & Fall 2013
Portland, ME
December 2013

Suffolk University
Dean’s List, Fall 2008 & Spring 2009
Boston, MA

Recent Experience

Phanom Sarakham “Phanom Adun Wittaya” School
English Teacher
Phanom Sarakham, Chachoengsao, Thailand
May 2014-October 2014

  • Taught English to Thai students ages 13-17.
  • Planned and led classes for over 800 students with a focus on speaking and listening.

CIEE
Temporary Program Coordinator
Portland, ME
May 2010-October 2014

  • Managed a project tracking applicant retention using application conversion metrics and presented final report to Program Director. Increased rate of retention for all Teach Abroad programs.
  • Organized and evaluated program applicants. Handled all applicant inquiries and correspondence.
  • Worked in multiple departments and completed special projects throughout company. Set up and managed paper or electronic filing systems and maintained documentation. Entered information into and maintained databases, print materials, and websites.
  • As occasional receptionist, answered and routed calls and messages, provided information and assistance to visitors, and processed incoming and outgoing mail.

Sweet Marguerites
Assistant Manager/Online Marketing Director
South Portland, ME
March 2012–September 2013

  • Designed and administrated WordPress-powered website and online shop, and maintained online social media presence including Twitter, Facebook, and a blog.
  • Created print and online marketing materials including brochures, prints ads, web banners, store signage, and more. Liaised with advertising partners and other businesses to develop and implement marketing strategies.
  • Implemented and systematized packaging procedures for fine, handmade chocolate gifts.
  • Trained and supervised employees in sales techniques, register operation, and use of a commercial espresso machine.
  • Provided customer service by greeting and assisting customers, and responding to inquiries and complaints. Processed sales, returns, exchanges, online and phone orders. Prepared and served coffee and espresso drinks.
  • Maintained a pleasant and orderly workplace by completing general cleaning duties and designing product displays for a retail chocolate shop and café.

Other Experience

Coldwater Creek
Sales Associate/Fashion-Informed Style Advocate
South Portland, ME
September 2013–December 2013

Pandora (Laws 6, LLC.)
Sales Associate
South Portland, ME
September 2010-May 2012

MediaPower
Inbound Sales Representative
South Portland, ME
February 2010-September 2010

R.M. Davis, Inc.
Temporary Administrative Assistant
Portland, ME
November 2006-September 2010

Edgecomb Potters Galleries
Sales Associate and Keyholder
Portland & Freeport, ME
May 2009-February 2010

Suffolk University Mail Services
Mail Clerk
Boston, MA
September 2008-April 2009

Carriage Lantern Hallmark
Sales Associate and Keyholder
South Portland, ME
April 2007-January 2009

Skills and Abilities